Who we are
Welcome to The Terra Glow Skincare (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit www.theterraglowskincare.com (the “Website”).
1. Compliance with Data Protection Laws
The Terra Glow Skincare complies with Pakistan’s Personal Data Protection Bill (PDPA) and other applicable data protection laws. We ensure that your personal data is collected, processed, and stored lawfully, fairly, and transparently.
2. Information We Collect
When you visit, browse, or place an order on our Website, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Order Information: Products purchased, payment details (processed securely via third-party payment providers), and order history.
- Account Information: If you create an account, we store your login details.
- Technical Data: IP address, browser type, device information, and browsing activity on our Website.
- Marketing Preferences: Your consent to receive promotional emails, newsletters, or offers.
3. How We Use Your Information
We collect customer data for the following purposes:
- Order Processing – To process and fulfill purchases, including payments, shipping, and order confirmations.
- Customer Support – To assist with inquiries, returns, and product-related concerns.
- Website Improvement – To enhance user experience, optimize our Website, and analyze visitor behavior.
- Marketing & Promotions – To send exclusive offers, promotions, and newsletters (only if you opt-in).
- Security & Fraud Prevention – To protect against fraudulent transactions and unauthorized access.
4. How We Protect Your Information
We implement strict security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, loss, or misuse. While we strive for maximum security, we encourage users to keep their account credentials confidential.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your data with:
- Payment Processors – To securely process your transactions.
- Shipping & Logistics Partners – To ensure the safe and timely delivery of your orders.
- Marketing & Analytics Services – To improve our customer engagement and website experience.
- Legal & Regulatory Authorities – If required by law or for fraud prevention purposes.
6. Use of Cookies & Tracking Technologies
Our Website uses cookies and tracking technologies to:
- Improve browsing experience and personalize content.
- Track visitor behavior for analytics and performance improvements.
- Enable essential site functions like shopping cart and account logins.
You may manage your cookie preferences through your browser settings. However, disabling cookies may affect Website functionality.
7. Your Rights & Choices
As a valued customer, you have the right to:
- Access & Update Your Data – Request corrections to your personal information.
- Request Data Deletion – Ask us to delete your information (subject to legal and business obligations).
- Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
To exercise these rights, please contact us using the details provided below.
8. Branding & Ethical Commitment
At Terra Glow Skincare, we are dedicated to providing safe, ethical, and high-quality skincare products. Our commitment to transparency, sustainability, and customer trust extends to how we handle your personal data. We ensure all customer information is treated with the highest standard of care, aligning with our brand’s mission of natural beauty, purity, and integrity.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage reviewing their policies before sharing any personal data.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We recommend checking this page regularly to stay informed about our data practices.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: [Insert Email]
📍 Address: [Insert Business Address]
By continuing to use our Website, you acknowledge and agree to this Privacy Policy.